Client project
Industry: Education
Managed IT for a School Group
- Helpdesk
- Microsoft 365
- Endpoint Management
- Backup
- Wi-Fi
Delivery duration: Defined after discovery; no verified delivery record published.
Overview
A group of schools had no dedicated IT team, teachers lost class time to broken devices, and no one owned security or backups.
The Challenge
Support was ad-hoc and reactive, devices went unpatched, and a ransomware scare exposed how exposed the student and staff data really was.
The Solution
We became their outsourced IT department: a helpdesk with guaranteed response times, centrally managed and patched endpoints, hardened Microsoft 365, reliable Wi-Fi, and automated backups.
How we verify success
Before implementation, we agree on a baseline and acceptance criteria. Performance, security checks, recovery tests, and operational handover are documented against that baseline. No improvement figure is claimed here without a verified measurement.
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